FAQ

What buyers ask before they top up.

Still unsure? Open a ticket in Discord or email [email protected].

Getting started

What is ResiFactory?
ResiFactory is a US proxy provider that sells residential, mobile and ISP proxies and rents dedicated Mac mini servers. It is a small company: Hussain Iqbal and Omar Iqbal run it, with Ahmer Iqbal as engineer, and it has been in business since December 2025. It runs its own network. Residential and mobile bandwidth is prepaid by the gigabyte with no subscription, and usage is metered per domain.
Do you offer free trials?
Yes. Link a Google account to a new account and get 1 GB of Premium free, one per person, device and network. The free trial is for new accounts, so an account that has already bought cannot claim it. See how the free trial works.
What is the smallest purchase?
$0.50. Every pool sells any amount from 0.1 to 1,000 GB, as long as the payment reaches that. 1 GB on Essential Residential is $1.50, which is enough to test the network against your own targets before you commit more.
What tools does it work with?
Anything that accepts host:port:user:pass over HTTP, or SOCKS5 on Premium and Mobile: curl, Python requests, Scrapy, Playwright, Puppeteer, Selenium and the rest. Targeting lives in the username, so there is no SDK. The official REST API v1 is there when you want to automate.
Which products are live today?
Residential, Mobile, ISP and Mac Servers. Anything marked "coming soon" stays that way until you can actually order it. We don't sell shelf space.
How can we pay, and how do we sign in?
Visa, Mastercard and Amex through Stripe, so card numbers never touch our servers, or SOL. Sign in with Google, Apple, email and password, a passkey or Discord. Setup takes about two minutes.
We need volume or a custom setup. Who do we talk to?
Contact sales with your monthly traffic, the products you need and your use case, or open a ticket in Discord.

Residential & Mobile

How precise is targeting?
Country, 150 supported (149 on Essential), and US state, including multi-state batches that split the list for you. Set right in the username, no dashboard round-trip. Every pool takes a network (ASN) target, in the dashboard and through the API. On Essential, city-level isn't exposed; Premium additionally gets city pins.
How long do sticky sessions hold?
A line holds its exit when it carries a session time in minutes, from 1 minute to 24 hours; on Essential a session holds at most 120 minutes. The session ID only names the session: a line with no minutes rotates on every request, even with a session ID. The generator writes 60 minutes unless you choose another length.
How many proxies can I generate?
Up to 250,000 lines per run, exported instantly. Generate as often as you like. Lines are free; you pay for the GB they move.
When should I use Mobile instead?
When a job needs a mobile carrier IP, such as checking how a site behaves on a phone network. Your requests exit through real phones on carrier networks in 150 countries. In the US you can also target by state and city.
How is bandwidth measured?
We meter outbound + inbound bytes through the proxy. Every byte shows up live in your dashboard, broken down by domain.
Are there concurrent connection limits?
No hard limit per account. Extreme volume is rate-shaped fairly across accounts.
Can we see where our traffic went?
Yes. Usage is metered per domain and shown live in the dashboard. It is the same data we bill from, so you can allocate cost to each target, job or client.

ISP proxies

What is an ISP proxy?
A static IP address registered to an internet service provider and served from a proxy server, so it stays the same on every request. Many providers call the same product a static residential proxy. IP databases list ours as ISP or business addresses, not as home broadband lines.
Do you have static IPs?
Yes. ISP proxies are static IPs that stay yours. Buy them in the dashboard.
Are ISP proxies home connections?
No. They are ISP-registered addresses on proxy servers, and we do not sell them as home lines. When a job needs exits on real devices that rotate or stick for up to 24 hours (120 minutes on Essential), use residential proxies, billed per GB.
What is a /24, and why 254 IPs?
A /24 is a block of 256 consecutive IPv4 addresses, a.b.c.0 to a.b.c.255. The first and last are the network and broadcast addresses, so a whole /24 gives you the 254 usable hosts, .1 to .254.
Does anyone else use my IPs?
A whole /24 goes to one customer: while you hold it, nobody else is given an IP from it. A single IP is held by one customer at a time: while you hold it, nobody else is given that address.
How are IPs and subnets billed?
By the month, outside your prepaid wallets: per IP for single IPs, per subnet for a whole /24. Your IPs renew monthly until you cancel.
Which protocols and formats do I get?
HTTP and SOCKS5 on every IP, on the same port. Each line is host:port:user:pass, and every IP in your order shares one username and password. Request a new password on the ISP tab and we email it to you.
Where are the IPs?
US ranges today; international rollout to follow.
Can I buy more than one IP or subnet?
Yes. Pick a quantity on the ISP tab while a restock is open for you. Single IPs have a minimum of 50 per order. Everything is billed by the month. For a larger order, contact sales.
What is the smallest ISP order?
Single IPs have a minimum of 50 per order. The other option is a whole /24 of 254 IPs. Current prices are on the pricing page.

Mac servers

Is this a macOS VPS?
No. A macOS VPS is a virtual machine on hardware shared with other users. Here you rent a whole Mac mini: bare-metal Apple silicon running real macOS, used by you alone. Nothing is virtualized or emulated.
How do I connect to my Mac?
With a full remote desktop, from Windows, Mac or Linux. Your login arrives by email, and it is always under Show login in the dashboard.
Do I get admin rights?
No. Your Mac account is a standard user. Install apps into the Applications folder in your home folder, Homebrew works without a password, and Allow an app gives your apps their privacy permissions.
When do my 24 hours start?
When your Mac is ready, not when you pay. We message you the moment it is.
Can I extend a day rental?
Yes. We DM you 2 hours and 15 minutes before it ends, with an Extend button, and you can extend from the dashboard too. Each extension adds 24 hours at the same day price.
What happens when the time is up?
The Mac is fully wiped and everything on it is deleted.
Is a day rental a subscription?
No. One payment, no renewal.
Can I rent a Mac by the hour?
No. The shortest rental is one day: 24 hours from when your Mac is ready, for one payment.
How do monthly and 3-month terms bill?
Monthly is billed monthly. A 3-month term has the lower monthly price and is billed every 3 months: the Mac mini M4 Pro is $250/mo, billed $750 every 3 months. Cancel the renewal from your dashboard whenever you like.
What if the Mac I want is sold out?
If a build is sold out, join its waitlist and we'll email you when one frees up.
Are servers on the same account as proxies?
Yes. Single ResiFactory account, single dashboard. Servers and proxies share auth, billing, and support workflows.
What can't I do on one?
No spam, abuse, scanning, malware, or fraud. Violations result in immediate suspension.

Billing

Does my balance expire?
No. Each proxy pool has its own prepaid wallet and it never expires under normal circumstances, as set out in our Terms. There is no subscription for proxies, so nothing renews behind your back. ISP subnets and Mac servers are the exception: they are billed by the month, and Macs can also be taken by the day or on a 3-month term.
How do refunds work?
If you ask within 14 days of purchase, we will consider refunding unused paid balance, at our discretion, under the refund policy. Used GB is non-refundable.
How is usage counted?
Per GB, metered to the domain it was spent on, visible live in your ledger: the same numbers we bill from.
Do you offer volume discounts?
Yes. Bulk rates and dedicated capacity are arranged through support. Open a ticket with your monthly volume.
Can I split my balance across pools?
Yes. Each pool has its own prepaid wallet, and it never expires under normal circumstances. Buy GB for the pool you want, or use Convert to move GB from one wallet to another. Convert keeps the dollar value, so the GB you receive depends on each pool's per-GB price.

Start with a single gigabyte.

It's $1.50 on Essential Residential. First proxies generated in about two minutes, and a real person on the other end.

Start with 1 GB